I tried getting a chargeback from Santander who is my credit card provider but they say the same as PayPal i.e. that I need to show proof that I returned the item to Shenzhen Aibili in China. As this will cost me as much as I paid for the Garden Kneeler originally, that is of no help. As this scam Company well knows when they send out only a fabric tool holder, instead of the complete order, no-one is going to return their part item in order to receive a refund from them!
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