I made a purchase on ebay and my payment was taken out of my bank and shows pending on paypal. We contacted the seller to ask why we have not recieved shipping info and they said it had not been paid. We showed them a screen shot of the money pending on paypal and they said they would check on their end. Then they sent me seller in fo that said the money was pending because whoever's it was from had not gotten proof of shipping. That they would be paid on a certain date but they would be paid sooner if they showed proof of shipping. I told them I had heard of this before and they needed to do this. They said it had been a long time since they sold but they would get it sent. They did and asked if we could see the tracking info. We can but the funds are still pending. The paypal chat assistant said it hadn't been claimed by the seller. How do I fix this?
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