Fraudulent sellers in China using PayPal to scam buyers. PayPal Buyers protection is useless because these crooks use the system to frustrate the buyer and try to force a dispute case to be closed using the dispute process to delay refunds until the case expires or the buyer gives up and quits.
Best Online Shop was the one that got me. Repeated pleas to PayPal gets you nowhere. The crooks do not respond to any of your emails but respond to PayPal, first with a tracking number to delay the dispute resolution, then you receive some little trinket that may be worth a dollar (the package actually says it is worth $10, but that is a stretch). Again repeated emails are ignored when they come from you, but PayPal emails are responded to. Now saying I need to return the item they sent me to China and they give an address with a bunch of Chinese symbols.
Really, I am sure UPS will get that right over to them. I have filed a complaint with the IC3 organization and was told to upload the complaint and I would be all set. PayPal told me in the message center, "If you are able to provide us this document we would not require you to ship the item back to the sell to receive a refund." Today I get a message saying they reviewed the case and I need to send it back. No mention about who pays for shipping this little piece of garbage back to China and they give me nine days to do it. Of course, I called them and it was "outside of normal business hours".
I plan to call and talk to a real person as the message center is a joke, you get a different person all the time and one hand does not know what the other is doing!!!!!!!!
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