For some months PayPal have been pestering me for a mobile number and giving every indication that it would soon be essential for PSD2 authentication and I was beginning to believe I would very soon not be able to use my PayPal account as I do not have a smartphone. That would lock me out of buying from suppliers who only accept PayPal. Today, for the first time in many years of use, PayPal did require authentication of a payment but they did it via my landline phone by giving me a one-time number to key into my phone when they rang me. Very easy and if they continue with that system a glimmer of hope for those like me who do not use smartphones. Let's hope they continue with this system although it is unlikely to help all those respondents who gave PayPal a mobile number that they now find they cannot change!
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I have always felt safe using PayPal and indeed for some organisations I deal with it is the only form of payment they accept. I have worked with computers for much of my life and am very computer savvy but I do not use a smartphone and don't want one. (If PayPal care to buy me one and pay the monthly account I might think differently.) I do have a cellphone but very rarely switch it on and then only if I need to make a call. What's wrong with PayPal emailing me the code as they have once or twice in the past? I'd even be happy to set up a new exclusive email address and use it via a VPN just for that purpose. I'm fairly elderly but not disabled but I do think the other contributors who have mentioned their disability problems have a genuine point. Come on PayPal, not everyone has or is able to use a smartphone, nor is a signal available in many places. I don't want to lose my PayPal account but it is looking as if PayPal will force me to do so!
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