I had opened a dispute against seller - which was closed in a day as seller agreed to honor his commitment. Seller communicated to PayPal and on my resolution centre - the dispute is shown as "closed". I didnt do anything - as it was "closed" by Paypal. I have NO further option to close it ..... However the seller havent received the funds which is apparently on hold - and is being advised by PayPal that I (the buyer) has to "close" the dispute. But I don't see any option to close the case or do anything further as on my resolution centre it is marked as "closed"!! - I have sent several messages" to PayPal - but haven't received any reply - its been 3 days now! Can anyone help please ?????????
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Hello I am an established account holder with paypal - and have had regular transactions off late with them.... For a recent sale - the main amount is being still held by paypal - despite having updated the shipment information and buyer received the goods with no issues - but the funds are still on hold. Please note that on the same day of the first transfer - the buyer transferred a smaller $25/- and this was credited to my account without any problem!! I tried to register a complaint at resolution center but unable to do so - and i get "we are unable to file a case on this transaction Since you’ve received this payment, you'll need to contact the sender directly to resolve your issue." The buyer has no way / no buttons click or to confirm in any manner to paypal as having received the goods! Item was delivered on Thursday 30th July and today is Monday 3rd August What do I do ? where do I go ? Any suggestions ?
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