Oilodell, They're leading you on, buddy. This is common tactic where they try to stall the sale and continue to make you wait. By doing this, they're hoping that you don't complain to your bank before your buyer protection (that you may have) runs out on the transaction so that you can't do anything. Do not wait man, go and complain about them. If you used a prepaid card or something without protection, well I'm sorry to say, but they got you man. Good luck!
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Simply put, Platem.Top is a scam website. They are the typical Chinese scammer that follows the typical Chinese scammer techniques. If you are familiar with Chinese scammers on Ebay, they follow the same suit. Typically you place an order, they send you something of far less value, and then they attempt to offer you a "partial refund," which in return allows them to make a signifcant amount on the item if you accept the partial refund. For example, I ordered an L-shaped desk at $55.88. They sent a package of five face masks, and after opening a dispute they offered a partial refund of $45.00. Had I accepted this, they would have made roughly $10.00, which is a significant amount over what they paid for the item and what it was shipped for. They also follow other techniques. One being (such as on Ebay) where they offer items for a ridicuously low cost. Once you buy the item(s), they will not ship them in the hopes that you forget about the low-cost item down the road (seeing that Chinese shipping can take upwards to two months or so to be delivered). They may even provide you tracking information (which ultimately is fake). If you forget about it/don't complain about it (which is easy to do with a low cost item), they end up pocketing the cost down the road. The next technique consits of what I experienced here. They, as another person put it, are professinoal scammers and will provide you with a "tracking number" for the item that they sent, in this case being the package of face masks. So when you open the dispute with your banking institution about this, they will initially try the method above where they offer a partial refund. If you deny that, they will attempt to elongate the dispute process by responding to your dispute at the latest date possible (for example, PayPal gives them two weeks to respond to the intitial claim, so they will wait until the last possible day to respond). What they will then do after that is provide vague information to your bank/institute in an effort to force them to conduct an "investigation," which will continuously elongate the refund process. This is what they tried with me, but thankfully, I have PayPal and I ordered from their website through PayPal. I think they made a mistake here by underestimating PayPal's buyer protection program and offering the PayPal option on their site, which leads into my on-coming story. Again, I ordered a desk from them and recieved a package of five facemasks, just as everyone else here commenting did. So if you have placed an order with them, you need to complain to your bank ASAP and get your refund and to get them flagged as a scam company. As for myself, I ordered it through PayPal, which protects their buyers through-and-through. I got the run-around for a few weeks until I was finally sick and tired of it. Platem.top provided false information to PayPal due to my dispute that I opened, and they continuously tried to drag it out. Once PayPal responded to my claim and said that I needed to return the package to receive my refund, I had enough. I called PayPal immediately and explained thoroughly what happened and that Platem.Top is a scam website and that they are playing PayPal. I further explained my frustration towards not understanding why my case was still open when I provided them all of the information that they needed to make a fair judgement and to understand that I was scammed. The very nice and very professional PayPal employee put me on hold for roughly five minutes, came back on the line, and told me that the case was resolved in my favor. She continued to say that this company has had several complaints about the same thing, and that due to my complaint, they are finally opening an investigation on the company. She concluded by saying that if they find that Platem.top is a scam company, they will be removed from the PayPal platform. This removal is inevitable, as the proof is everywhere. With that being said, I apologize for the long response, but I hope that you all now know the truth about this website, and about all other Chinese scamming websites. I'm telling you people, set yourself up a banking account with PayPal. They provide SIX MONTHS worth of buyers protection for every transaction. They have saved me time and time again, and when I was suspicious of this company, I still pulled the trigger on the order because I knew that PayPal had my back. Last, this is ridiculously important. About a month after I had placed the order with Platem.top (and shortly after refusing their partial refund offer), PayPal sent me a text message and an email at 4:00 AM telling me that an unauthorized Android user had signed onto my PayPal account. I changed my password immediately. Beware of this company. Do not order from them, and if you have, change the password to your account. Depending on how shady your situation may be, you really might want to close your account and open a new one so that these people don't have your information. Stay on your toes people, and don't get got!
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