This exact thing has happened to me, I was buying a patio swing for my granddaughter. I took a screen shot as I was placing the order since it was a site I never used before so at least I have a picture of the item I was purchasing and the amount. When the authorization came through paypal it was for $98.90 but the scammers only took $98, which in my opinion should of been a red flag for paypal, since clearly this has happened to others. Though thankful the post master was willing to give me tracking proof that it was not sent to the address on the order and that a 150lb swing would not fit in a 10oz envelope, Paypal is still insisting on a intranet form which USPS does not provide. The fact that paypal is still requesting something that they clearly know will not be capable of producing. As far as I'm concerned this clearly shows paypal is willing to take the side of scammers verses a customer therefore they are part of the scam as well. To make a customer jump through hoops to recover their money while scammers only have to send a fake tracking number is disgraceful. I will find another form of paying for items in the future because now I feel paypal cannot be trusted either. I still have not received my refund and they keep stating be patient and everyday around 4PM they send me another message stating to produce intranet form even though I have produced a documentation showing where the envelope was sent and the weight. What I do know that my credit card company will help me recover this money if paypal will not!
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