Morning, I have been back and forth emailing the paypal team for 2 days but i have had no response recently. I sold trainers to a buyer on Ebay for £300. She then asked if i could buy £150 of amazon gift cards as she was buying the trainers as a gift and wanted the gift cards adding to the parcel. I agreed and bought £150 gift cards out of my own money and verified them with PayPal and the buyer. Paypal are now saying i need to buy a further £300 amazon gift cards to then have the £450 owed into my account. This is incorrect information as i have said she owes me £300 for the trainers and £150 for the gift cards i have bought and cannot return. In total i am owed £450 for the buyer . Please can i have a response in the next steps i need to take in order to receive this money as i cannot afford to be out of pocket. I still have no issue in selling the shoes to her but i need the money to be paid into my paypal account in order to do so. Please get back to me as urgently as you can. Thanks Neive
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