I was informed that PayPal will not refund you as long as you still have the product. Wrong product or not. You can't get the money and keep the wrong product. I ordered Birkenstock like sandals and received a hideous watch. Purchased from a company that I thought was here in the United States. Watch shipped from California. Yet I was informed I had to pay to return it to China. The customer service at this fraudulent seller responded by telling me, they shipped to me according to my placed style, please understand that. Then asked me to leave a nice review on their site. PayPal kept pushing my resolution date back. It was supposed to have been resolved by the 4th. It still isn't resolved.
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