I purchased an order from a seller called Orderplus/ Inkshe. They only sent one item out of an order of four items. PayPal declined my dispute because they sent one item. PayPal recommended I work with the seller and the seller told me I would be given a refund if I dropped the dispute. I dropped the dispute and they ghosted me. I understand I made a mistake and got scammed; however, I looked up this company and found that there are over 1000 other customers who have been similarly defrauded. PayPal claims to be investigating the seller; however, they clearly are not. In addition, they have no interest in the fact that this seller is using PayPal to defraud customers. If each customer had a similarly valued order, then this is $100,000 in fraud which is no small sum. Any recommendations on who to contact in the US to get PayPal to be held accountable for knowingly allowing customers to get scammed?
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