I have been going back and forth with Paypal messaging for weeks now to no avail. Scammer provided a valid UPS tracking # that was delivered to the same city. I have no way of contacting the seller (phone doesn't work, email gets no response). I never received the package obviously but because the city is the same (and UPS will not provide me the address of where it was delivered because I am not the recipient) Paypal sides with the seller. I have spoken with UPS 6 times and can't get any help. I finally received an auto generated UPS email about the claim I opened and the email states the name of the Company that received the shipment but no address. I sent that to Paypal but no luck. Yes it doesn't include the address but a simple google lookup and you will see the address is not my house, it is a business in the same city. Unfortunately I use my bank account (ACH) and not my debit card as the payment method through Paypal and my bank can't help. So word of advice. 1) Don't use Paypal anymore as they will not do any legwork for their customers and 2) if you do, use your debit card as the payment method and not your bank account (Wells Fargo anyways) so you have more protection and they will reverse the charge since Paypal will not. I have shared my experience with my circle and advised them of my experience and I can say they too will no longer use Paypal. Just a shame since this appears to be a common scam practice that Paypal has not addressed yet nor implemented any process to protect their customers.
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