i sent an item to italy 19 march, because of the lockdown in this region all postal deliveries where delayed for weeks, the buyer took advange of this and told paypal that they didnt receive my item - the item of course was delayed and tht buyer is now in possession of th item - because of the delay in deliveries i was forced to refund the buyer the full amount which i feel unjust and the position wasnt taken into consideration
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