Hi, my account got limited a few years ago and so I don't use PayPal anymore. I recently purchased something and paid by debit card through the PayPal option (I never signed in, just entered my card details, delivery address & email). I returned the item and they then processed the refund, however the PayPal refund email says that it will be refunded to my PayPal balance and later on, I received a PayPal email saying I have funds. The issue is I do not see any refund in my PayPal balance or bank account. As my account is limited, I am unable to send or receive money through PayPal. Does anyone know where they money has gone? Thanks for your help.
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