Yes, it's crazy. I used their online chat service last week and was repeatedly told that I needed to give them a mobile number. I got fed up explaining myself. At one point, someone said, so if you don't use a mobile, how are we supposed to get in touch with you if we need to. Use my landline number or send me an email. I was also told that I could give the mobile number of a friend, so they would get my message and pass it on. No..that won't be happening. I thought this was about security.
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