This hasn't happened yet, but I'm anticipating a problems soon. ( It's not Ebay, but an HK based webstore ) Some months ago I paid a pre-order deposit of 20%. Months later I've cancelled the order. I haven't received a response yet. However I've seen that there's a CANCELLATION FEE of 15%. Now, nowhere on their site do they say their pre-order deposit was non-refundable. If they charge the cancellation fee on TOP of the pre-order deposit, I'll be out 35% of the price........for absolutely NOTHING. There is no freaking way that is fair. What's the worst this seller can do to me & what are my options if I don't want to pay anymore? Do I open up a dispute?
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Yeah I'm getting a little bit nervous here, too. My second transaction so far with my new unconfirmed status, although I am confirmed in the EMAILED reciept, just not in the archived history. Btw, ALL the transactions in my history have me as unconfirmed now. Profile still has me as confirmed. The thing is, the protection & selling eligibility is irrelevant here because a lot of sellers simply won't sell to an unconfirmed address. Some businesses outside Ebay even BLOCK unconfirmed addresses. Right now I've been waiting for a seller to give me a shipping notice after like 5 days already & I'm worried that they're having second thoughts because of how I might appear to them. (I still have no clue if I'm confirmed/unconfirmed to an observer.) They haven't refunded the payment yet so that's a good sign, maybe.... It might be a good idea to make an announcement of this glitch on Ebay, please? Or just speed up the fix if you could.
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