The real fraud is PayPal themselves.. I filed a Claim - as I did not receive a 30 pound tent I ordered. PayPal reached out to the seller and he provided them with a bogus tracking number. While the tracking number did relate to Seattle WA. It in no way relates to me or the seller or the weight of the package expected. I've worked with PayPal for a Month now and getting nowhere. I have provided proof-positive in the form or an email from UPS Fraud Department stating that the order was not addressed to me. I went so far as to go to Seattle UPS Customer Center (not a UPS store) where I've known the manager for 20+ years. Another employee printed out a document that clearly shows the sender name and the recipient name and complete address of both (which are not mine). Also printed a Second document which shows all the tracking details down to the exact delivery address (which is not mine - not to mention my 30 pound tent is only 0.9 pounds on this bogus tracking number. Note: this is rock solid evidence that would be accepted in any court of law, and yet PayPal will not accept this evidence. PayPal is demanding I provide an "Intranet Form" from UPS. But UPS has indicated there is no such form as Intranet Form. The only "form" they can provide does not show the delivery address only the Zip Code. I have already provided not only the Zip Code but the full delivery address and even the full name of the recipient and the sender. But PayPal refuses to re-open my case. Ridiculous company.. Working on a complaint with the Washington State Attorney General - because I'm sure I'm not alone. PayPal advertises Consumer protection - and on this particular order advertized exactly that - that is my complaint with the AG. Once settled (one way or the other) I will close my account of just over 20 years, and fully migrate to Zelle (a reputable company - in that they clearly and honestly advertises no protections).
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Thansk for the information I will file a police report - but this will not recover my losses. Unfortunately - message PayPal to appeal - is a non sequitur. There is no way to message PayPal on a closed claim (absolutely none).
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I reported fraud - PayPal closed out my case based on a false claim from the seller that he had delivered to me, and a false tracking number from the seller. He now has my $98 I have nothing, The package he was supposed to send was 40 lbs, the tracking number was for a package under 1 lb. And I verified with UPS this was "not sent to my address" I want my money back. NOW.! Case ID: PP-D-76063128 I cannot get a human to help me with this.
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