Hello everyone. I sold digital goods to a customer through a PC game. Customer paid me right after I gave him digital goods. He even screenshoted transaction information and he sent me that screenshot. Screenshot shows that <my email> will receive <that much dollars>. Screenshot doesn't show customer's name on that paypal's transaction but it shows date and time in the bottom right corner and his saved bookmark called <customer's full name>. 2 weeks later customer opened a dispute saying "unauthorized transaction". Customer won that dispute in 30 minutes after I responded with good arguments and Paypal didn't even say on what basis customer won. Can I do something here? Can Paypal verify his IP adress from which customer paid, because this surely isn't an "unauthorized transaction".
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