On May 7th 2020 I received through Facebook an advertisement that was for a small foldable garden seat, it was priced at US$15.99 plus 6.99 delivery, steel legs and a durable web-like structure, only offered through PayPal. I purchased this item paying the total amount in Canadian dollars for $33.56. After almost two months I received by Canada Post an item that was 8" X 8" and was composed of one foldable piece of fabric with two pockets, no steel legs, and something that you could pick up in any store for around $2.00. The address from the sender was in Markham Ontario and it was sent by Expedited Parcel. I disputed this with Pay Pal and this started a series of back and forward communication with the seller, who finally agreed to provide me with a full refund IF I was to send it back to Hong Kong China. The local Post Office indicated that this would cost me $20 to send this parcel, which is about $18.00 more than it was worth, and after they received it, they would reimburse me the full amount of US15.99 (C$22.00), so I would spend an additional C$20 for a total of C$53.56 only to receive C$22.00 back, and this is from a scammer that, in my view, is using PayPal for fraudulent purposes. Pay Pal through a number of messages will not agree that this seller is what I think they are, and insists that this transaction is similar to one that you bring the item back to the local store for a full refund. Where do they get their employees from? How could that be any further from reality? I would be very careful on using PayPal for any major purchases if this resolution is any example of how they rate their sellers.
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