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PayPal is a joke. They have rejected my claim as they said I hadnt proved the return tracking number. Yet its clearly on the file, showing the number and date. I will never use PayPal again as they are a fraudulent as Shenzen Soweway.
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Had the same problem, ordered the Perfect Putting Mat, got 3 crap golf balls. Complained - was offered a discount to keep, which I rejected. Informed PayPal, told to return the goods for a full refund, which I did. Guess what - they refused to accept the delivery and the goods are being returned to me in the UK. PayPal does need to act.
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