Hi. I wonder if you can point me into right direction. I purchased an item on ebay. When I received it, I felt that it was not as described and after contacting the seller I sent it back to them. Seller return policy was to send it back using courier of my choice and on my cost. I have sent it via UPS, but the parcel was delivered to the wrong place. UPS admitted their fault and cant get the item back. So I am left without the item, 250 pounds paypal credit to pay. I may be able to claim max 50 pounds compensation from UPS if lucky. Is the fact that I have paid by paypal credit gives me any additional protection against cases like this? Can I use claim for section 75? I can open case with paypal only when: - I didn't receive an item I purchased - I received an item that's not as described (significantly not as described) - I want to report unauthorised activity Don't think that case fell into categories above. Can you help? Any ideas? Thank you. Regards Rob
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