The same happened to me. I ordered a wig pictured and received a fake costume wig. They offered full refund if I sent the wig back paying for shipping. This is evidently part of the fraud because they could say that they never received the wig or it might take months to get to them. In any event they still have the money and possibly the wig to send to someone else. I'm not engaging in their game. I filed a claim. Their offer was not acceptable. I'm accepting this situation as a bad deal that I won't let happen again. I'm telling them to keep my money and perish.
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