Like most conglomerates, PayPal has done its best to insulate itself from its paying customers. A 100% automated customer service is meant to frustrate anyone who tries to interact with it. My problem, and most, could be solved quickly with a simple person to person contact. I will be submitting complaints with both the FTC and my state’s Attorney General and will contact all of my US Congressmen. I may also be forced to take the small claims court route, although corporations can stall forever even with a judgment in your favor. The bottom line is we need much tougher regulations for unscrupulous businesses like PayPal coming from the federal level, so keep your Congressmen’s ears busy. I’m tired of the excuses and the constant misdirections.
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