Hello My organization set up a PayPal account to collect dues from members. The email address that was used is an unconfirmed email address that i am now finding out, no one seems to have the password to log in and receive the link to confirm it with PayPal(that is another headache, no one knows who set it up and it does exist). I only found that out AFTER at least 8-10 members have paid their dues via that email address between September 12-October 2. Only one came through that was paid on 10/8. We have since added and verified another email address on the account. The issue now is those original 8-10 payments are pending somewhere that I cannot get to/see. Mine is the first payment and I see that it is pending on my PayPal account. I do have the transaction ID's but trying to even get someone to respond on the message boards is at most frustrating. I sent a message on Wednesday and the suggestions showed they didn't read the prior messages. The last one that commented on Thursday seemed to get what i was saying and asked me to send the Transaction ID's which i did and I haven't heard a word since . I even tried to reach out on FB only to be told to send a message. We tried calling, only to be told to use the message boards. So i stay in this loop of not being able to get a consistent response from anyone. I am still trying to see if i can reset the pw to the original account but since I have no idea who created it, I don't know what to do.
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