I wound up getting a refund from PayPal after a long fight. You need to keep a conversation going on the instant chat window. That was the only way I was able to communicate with PayPal. After being instructed by Paypal to obtain an 'Internet document' from UPS which, in fact, UPS will not provide because of privacy reasons, UPS suggested that I forward all my email communications from them stating that my package was NEVER delivered to MY intended address. There will be a tracking number that shows order was completed, but it was delivered to a random address and NOT my address. UPS can not tell you where it was delivered. They will only tell you that it was delivered to another address. I was able to get a refund after forwarding all my conversations from UPS to PayPal. I am thankful that I was able to get it, however, I will be very reluctant to use them again in the future knowing that I will have to go through a vigorous process to dispute anything. Even after all this I still see that this so called company called 'Skara Mall' is still up, active and running. I would suggest that you Google and search addresses and phone numbers from companies before purchasing anything.
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