I am currently going through the same experience. I've also been in contact with several agents on the Message Center for 13 days now. They said my application was entered last Thursday 25th, then on Saturday 27th they informed me my application was still under review. That's the last I heard from them, I'm still trying to reach them via Message Center, the only contact method we have available. Any advice on what can be done would be greatly appreciated, we can't launch our platform without it.
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