Thank you. In over a month, no one from PayPal support has used the term “permanently banned” , nor have I received any notification of this, so I don’t understand why this would be the case. I don’t have any open cases or disputes with PayPal. And I’m not trying to withdraw funds; I stopped all transactions last month. Any monies have always been deducted directly from my bank account (I do not have a credit or debit card on file with PayPal). I’m simply trying to close my PayPal account so that my bank account is not exposed to potential fraud.
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I’m trying to close my Customer PayPal account. I have tried every avenue for a month (phone, email, messaging) without success. Does anyone know of a contact address/phone number/email account that is actually monitored? The responses from the messaging system are useless. PayPal’s stonewalling appears and lack of response appears to be deliberate. Their refusal to help leaves me open to fraud. I am soon going to file complaints with the BBB, the Attorney General in California, and the Board of Consumer Affairs. Thank you for any advice or help. Please note: I have already tried closing my account in Settings multiple times. This does NOT work. I received the same error message each attempt, telling me to contact support. Also, I have no open cases or disputes. I have no pending transactions. I have no active recurring payments. Several messages from support have indicated that I must wait 180 days from the last transaction to close my account. This is contrary to PayPal’s User Agreement, which states that I can close my account at any time.
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