I am in the same situation: I rarely leave the house due to disability, hence I only have a landline, and not a mobile phone. I just bought a new Mac, and Apple had an authentication via land line: they rang me up via my land-line, a robot then told me the numbers, which I then entered as my authentication. Why is Paypal so behind Apple? Seriously, this is not rocket science. If your technicians are not up to implementing this: fire them and get some real technicians
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