Thank you for answer me!! We are absolutely desperate with this situation. Aeroflot doesn't dive us a ID transaction number of our refund and without it is just imposible to do anything with Paypal. I also have the document of Aeroflot that said that our money is refunded... but the money is missing. By phone, the Aeroflot's Client Service told us that there was some "rare problems" with all the transactions related with Paypal... but we didn't get anything else. How are you resolving this??? Thank you!!!
... View more