Someone had me order them something from a site that offered pay through paypal so I figured we could trust it. I ordered but never received confirmation of my order after about a week so I put in a dispute thinking it was a fake site that i "never received my order".... well they sent me something, something I completely didnt order. I ordered a large truck replica of a ford f150 but received a small package with a description that said "underwear" on the front and 2 masks inside. I tried to contact customer service to change the dispute, the tracking number matches the tracking number they supplied to paypal on the package. But I cannot get a hold of anyone and when I try to put in a new dispute they dismiss me. The company refuses to give me my refund unless I send back the 2 masks from china and i refuse to pay to send them back and the mistake was on their part. How do i fix this?
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