Someone else said they tried upgrading to a business account and that still didn't help. I found a site called Orange Mailer that I am now using to print postage. Very frustrating that the PayPal help not only provided no assistance but claimed that there was no problem in the first place. One can only hope they sort it out eventually but my only solution is to go somewhere else!
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Thanks! That tells me not to bother with an upgrade. It has been impossible to get a straight answer from "Customer Service", their responses ranging from canned "Here's how you use MOS" to "We aren't aware of a problem." It worked fine about 10 days ago.
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For the past week I've been unable to use Multi-Order shipping. It gives me an error message whenever I try to pay for a label. PayPal now tells me that you have to upgrade to a business account to use Multi-Order shipping. They won't tell me when this changed and the link is still available from my personal account. Anyone else have any knowledge of this? There is NO such information in any of the FAQS about MOS.
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Anyone else having trouble? I am unable to pay for a label or print it. It keeps giving me an error message and saying "try again" with the same results. So far I've been trying for three days to print a label.
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