Hello Michael, Thank you for contacting Nintendo of America. I'm sorry to hear about the situation you are experiencing. I would like to provide you with some facts that may help with resolving the matter. Due to preventive measures put in place for CO-19, and in accordance with federal and local guidelines, our fulfillment centers are closed and we are unable to take orders for physical products until further notice. Digital products are still available for purchase. We apologize for any inconvenience. Our fulfillment centers were closed during the time (05/24/20) you indicated placing an order from a website called "Nintendo Switch Limited. com". This website is not affiliated with Nintendo of America's fulfillment centers, nor can we speak to its business practices. The following link can be used to alert authorities to instances such as this: Federal Bureau of Investigation I hope this information proves useful in resolving this situation for you. We appreciate your understanding. Sincerely, Nintendo of America Inc. Trevor K. this is the letter i got from Nintendo but pay pal wont ask them about it they ask the scammer and it shoes it was shipped so thay wont give me my money and wont take my word for it. i have done many things to get my 219 back from pay pal and it seems they work for the scammers not the working class people. how can they say its a safe way to pay when i fell you would have better odds sending cash over seas and getting what you order. if pay pal would contact the BBB or Nintendo or the internet fraud place they would see that i was cheated out of my money but i guess they cant afford a phone call to help out the person that was scammed. i will never use pay pal again if i cant get my money back ill just start mailing cash and hoping for the best
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