I made a genuine mistake by calling my account by a band name as i was raising funds with their permission for National autistic trust through the fanclub i run. When asked to verify name i couldnt of course becasue my name is not that. 2 years later and no luck retrieving the funds which I am more than happy for them to pay direct to the charity. I have £419 stuck in there and its very annoying that they feel they can withhold funds with no recourse. Any suggestions?
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