Same issue, we bought alcohol wipes that came 1 month late, that were shredded cloth contained in an unusable dispenser that was apparently reused and scotch taped to hold it together. I complained to PayPal that there were many many other complaints, but got no answer. My suggestion: if you use PayPal, always use your credit card, and sweep any unused cash to your bank. Or, perhaps better, use a better service that attends to valid customer complaints rather than hides behind Covid statements. They have no problem sending out timely statements and collecting fees during the crises!!
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