I purchased a ball launcher from Shenzhen Soweway via PayPal. After weeks of not receiving it. I disputed charge with PayPal. A couple days after PayPal reached out to them I received a single tennis ball... not the ball launcher. I changed my dispute from not receiving to received wrong item. I uploaded picture of item I received and again disputed charge. PayPal reached out to Shenzhen again and I have now received an email stating that I will receive a full refund once I send return tracking of the tennis ball to China (AT MY EXPENSE). Returning the ball to China would cost me more than the original cost of the item. Why isn't PayPal blocking payments to this scam artist? Why aren't they protecting us from this clearly deceptive vendor. Look at all the complaints against Shenzhen. I've messaged PayPal to have a supervisor call me... but have really lost respect for PayPal on how they are handling my situation and NOW I'm furious to see all these other complaints against Shenzhen.
... View more