Thank you for sharing that! It’s good to know that it is an actual system error and that they are aware. This whole working capital situation since March is awful. So many loyal PayPal customers who have paid tens of thousands a year in PayPal fees, just left to rot in the exact time they need supported most. Most online businesses are thriving, and to remove working capital access at this time is awful. Many of us were assured by PayPal that our accounts had no reason to be refused, and then we paid off the final chunk of our loans early in order to access capital again. Denied. With PayPal refusing to publicly acknowledge that something in the system is broken or changed. I feel awful for any business who is desperate for working capital that would enable them to alter their business model to work safely during covid too. Not us, but I’m sure others. So many small businesses who would have easily pulled through this crisis, will possibly now fold because PayPal has pulled the rug. And that just means less fees for PayPal.
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