Hi I had two unauthorised payments from shopto.net for playstation vouchers. Quick search online seems this is a common theme but yet it’s still happening.! I’ve created a dispute online with PayPal and then within a couple of hours I had a reply saying it does not look unauthorised, effectively closing and refusing my claim. This is not on and nor what I expect from PayPal, Please advise what to do next as I can’t hold of anyone on the phone due to the covid
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