I have been chatting with Quicken Technical Support simultaneously with PayPal Tech Support. Quicken keeps telling me the logs show a problem with the file the PayPal sends and that PayPal needs to look at the logs and resolve the problem. PayPal tells me that the problem is with he file types we have through our website are QIF and IIF. QIF are not supported after 2004 and IIF isn't supported after 2008. More than likely not be able to utilize any version of Quicken/Quickbooks after 2008. All issues with these file types with this organization must be resolved directly by Intuit. I've opened tickets with both companies, been on the phone and even screen share with Quicken this week as well. I've "escalated" my tickets and spoken to supervisors apparently....So I'm still stuck in the middle with these two companies telling the customer to talk to the other and no one fixing it. When will this darn OL-221-A Error be resolved?!
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