Hi I’m not sure if I’ve done this correctly I have been in communication with the seller and after 6 weeks got an unacceptable response. On their site they had a deal of buying 3 of their products for a certain price which I went ahead and purchased. Then I get email receipt confirmation saying 2 have been purchased and then delivered only one. I went to my PayPal account and used the virtual assistant after clicking on the bell shaped icon top right corner. This was on 31st May and I messaged again yesterday, how long does it take for someone to reply. I basically dont want to go through the resolution centre as they have finally given me a reply which is unacceptable after 4-5 weeks of ignoring me response from them. I have screen shots email confirmation of product bought etc. I would like to get this as soon as possible as it’s gone on for too long. Any help would be appreciated.
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