This is my update. I got approved this morning for 1/3rd of the last loan, its a tiny amount, but I accepted it as I have to move on and urgently buy stock. My last loan was paid off on May 30th so its 4 weeks and 3 days ago. I filled in the application details as normal (nothing had changed on that sine the last loan). The old loan was still showing on the PPWC dashboard and not archived in the history, I followed the FAQ link to apply. So I think the time taken is just over 4-5 weeks. My last loan was paid off with large lump sum which I think complicated things. For future reference my advice would be to not do any manual payments, especially not a final lump sum, this appears to count as a negative in their algorithm. In the last year I had abot 3 or 4 instances of customer complaints/returns, although I dont think that had an affect on the delay in the approval of the new loan. I dont understand the 2/3rd reduction for the new loan as my sales have increased since last year. There was a drop off in my sales April-May because of Covid-19 lockdown, but in the last 4 weeks they are way up again.
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