Hi everyone, I have a problem that I have been trying to fix for the past couple of hours and I am very stressed at the moment. Someone managed to get ahold of my mother's paypal account plus her ebay account (guessing they hacked her gmail address and got all the info). They started making unauthorized purchases in her account totaling more than $250 through ebay. When I was notified of this I immediately tried to sign in through ebay but I was unable to, then I filed a dispute with paypal. However, the thief managed to kick me out of the paypal and changed email/phone number/security questions. I called the bank and managed to froze the account after they attempted to purchase more items and called ebay to get the purchases cancelled, however, I haven't been successful at getting back her paypal account. I filed a dispute through paypal too, but since I was kicked out I am wondering if they can cancel disputes and do something else to harm us. What can I do to get her paypal back? And should I file a police report since I got their address from paypal?
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