As I was placing an order one week ago to a company, my internet glitched and the order was frozen sort of. When the internet was working, within a moment I replaced my order, however instead of ordering (1) lot of 5, I ordered (15). The line items came up and before I realized what happened I hit send. I immediately saw the error and emailed the seller and I also emailed Paypal letting them know of the issue. I got a confirmation of order from seller and I again emailed them telling them of the error and what my intentions really were and to date I have sent them 7 emails and cc'd myself on each one and they WILL NOT RESPOND!!!!! I tried to explain the situation to paypal through the resolution center because you can't talk to anyone because of this Covid thing and all they do is deny my claim. I have tried and tried with no avail to be honest with everyone and tell them of the error and what my original intent was to order 1 set of foot scrubs not 15 at over $400.00 Now as I have done online searching I find out that this seller has countless bad reviews and I am so upset I just don't know what to do further. Can anyone please help me? Sincerely grammy2481
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