Aeroflot : this is paypal's problem. Paypal : this is Aeroflot's problem. We : :? I received an email from aeroflot, "In response to your request, we inform you that the airline made a ticket refund on March 26, 2020 and the tickets have the status "REFUNDED". If you have not received a refund until now, then you need to open a dispute on the side of your payment agent, who, in turn, will contact the airline using existing contacts without involving passengers." I am still on the problem.
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