I am well aware this is a community forum. It is one of the only recommendations I have received from Paypal through a frustrating process to get someone to trace this lost refund. My purpose in posting was to echo the previous poster that obtaining refunds from Paypal is not an easy process. In my case, the item was disputed and after a time the message from PayPal to me is that they were issuing a refund of $53.02 CA to my bank account from which I had paid for the item. That refund has never appeared in my account and I seem unable to get someone from Paypal in the dispute or customer service departments to trace where the funds went. There is an endless round of messages stating someone will get back to me in a few hours and then circling back to the dispute issue and that the funds were refunded. Very frustrating that no one human is available to answer for the process or the problem.
... View more