These companies are getting sneaky. I did check for a phone and address under contacts. After the tracking link did not work I went back to call and that information was gone. They sent a cheap, fake toy ring instead of a large pet item. I know the scam...they will ask that I return it and provide a fake address. Even if I want to pay the high cost to ship the address they have you send it to usually is fake/obsolete so the item doesn't arrive back (so they claim). This is only the second time I've been scammed because I look the websites over pretty good. This one got me. Last time I had to file a claim with my credit card company instead of PayPal, as they were not taking my side. I got a full refund. I am giving PayPal an opportunity to make this right first before I file a claim with my credit card company.
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Sorry Yes right now during this pandemic and no one to monitor phones, I believe companies know their system is broken and are taking advantage of it...if your fighting a claim, good luck..I was denied a claim for same thing with all the proof to the scam they needed and they denied it anyway...yes their a runabout scam right now!! Going to drop their services after they resolve 2 other scams but they keep extending the resolution date...waited now 3 months for resolution to items not received!!! FRUSTRATING 😡😡
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