PayPal should be intervening on this seller as they are scamming so many people. Telling us it is as misfiled is crap. You already know this seller is a scam. Give us our money back without making us jump thru hoops with a seller that is going to drag this out as long as they can to try and run off w our money. You should protect your customers from this and shut down their PayPal account immediately. I won't stop until this happens and I'm ready to hire a lawyer because 183 complaints that are all the same is too much to ignore.
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