Hi community, I bought something through eBay and paid via PayPal. The seller never received the money although I tried to explain eBay was showing as payment initiated and that I had paid and that it could be being held in his PayPal account. The seller didn’t listen and then suggested I was scamming him so I am now trying to cancel the order. I have cancelled the PayPal payment and it says a refund has been given but I haven’t received any money in my account. How long does a refund usually take? Does the seller need to cancel the order on eBay site too? I tried to raise a query is the resolution centre but it won’t let me raise a query as it says I have received the payment which I haven’t. Or does anyone have an email address for PayPal customer services? Many thanks in advance,
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