Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. By browsing this website, you consent to the use of cookies. Learn more
Yes, I had that issue as well. I reach out to PayPal on their Twitter account and I was able to speak with someone through a Twitter message. Second, I went into my local post office and got a printout showing that the item went to a different address and not mine. The rep at my post office was understanding and helpful. I took a picture of the print out attached to my Twitter message and I was refunded my money. I hope this helps you.
... View more
I originally got in the seller's favor. I contacted Pay Pal via Twitter and I provided them with documents and let them know how disappointed I was in their customer's resolution. I finally got a refund today.
... View more
You would have to go into the actual UPS delivery area. And give them your tracking number. Let them know that you trying to find your package. That's what I did and I got the proof that I needed.
... View more
Hello, I went into the UPS store and spoke with a rep and she was super nice and printed out everything that I needed. She recommended that I go through my bank to get my money back.
... View more
I order a bike from the USfitwear website. The site looks legitimate and it offers for me to pay using Pay Pal. I contacted the USfitwear customer service number and it is not a working number. I emailed the company and never got a response. I opened a claimed and Pay Pal received a tracking number. It started that my package was delivered to my front door. I have cameras at my house and no UPS arrived. I called UPS and the rep was not helpful at all. Both the UPS and Pay Pal stated that the package was delivered to me and my claim was denied. I had to physically go into UPS and the clerk was so helpful and told me that I am the tenth person that day that has been scammed out of money. I reached out to Pay-Pal via twitter account and I uploaded the documents that proved that my package went to someone else house and not mine. I got a response from the PayPal Twitter account and they started that they refer my case to an account specialist. This is unacceptable that I had to do their job to prove that USfitwear is a fake company. Please 🙏 don't ever buy from them.
... View more