Hi, I am on the Paypal's "Message us" screen. The virtual assistance said they will transfer me to an agent. But sitting there for 20 minutes, no one comes. Not sure whether Paypal has got the message. Should I continue to wait? Or someone will contact me later?? Thank you very much. I bought an item from Ebay, need to return the product as it doesn't work. The seller denied the refund as it exceeds 30 days. Ebay helpline advises me to contact Paypal as Paypal covers for 180 days. Interestingly, the transaction shown on my bank statement indicates it is paid via Paypal, but it was not listed in my Paypal account. I need to talk with someone to see what I should do. Thanks. My transaction no
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