I did eventually get my refund from Paypal. It took around 5 months I think. They kept pushing the resolution date back again and again. The last thing I did was send them links to others on the paypal message board who were scammed by this company and a link to a news article about the company preying on people. Don't know if COVID was responsible for the fact that the resolution date kept changing or if that's just how it works normally. Anyway I did get my money back.
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I'm going through the same scam with the same company. The ONLY reason I made the purchase was they accepted paypal, and the supposed paypal buyer protection. Everytime I check the resolution center, my case is still being reviewed, and I'm almost positive the end date is being extended. It's obvious this company isn't delivering product. It's been almost 2 months. I'm thinking very seriously about cancelling my paypal account over this.
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