Same issue for months. My moms account has an old number on it and has a 2nd phone number for verification when i changed the password, but when we go to log in it wants to verify with the old phone number and does not give any other option. i call it says can't help me then says use message, message thingy says call. over and over for months. there is money sitting in the account for my mom she can't get to.
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